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Our customer service can be reached at support@Bigfoottrading.com by email. Our email support is checked most frequently and questions on products, services and shipments will be answered faster by email than by any other method. We may also be reached by telephone at (360)340-7332, but due to call volume, you will most likely have your questions anwered by email faster. We are strong believers in customer service. We treat our customers the way we want to be treated in the retail environment. Thank you for shopping BigfootBrownleather.com .